Building on proven outcomes with Pasito’s platform, Reliance Matrix is now rolling out Pasito’s AI Benefits Assistant to its clients to support employees in making smarter benefit decisions year-round.
NEW YORK, NY — May 4, 2026 — Pasito, the AI-native workspace for employee benefits, and Reliance Matrix, a top-rated employee benefits carrier and absence management company, today announced an expansion of their strategic partnership, giving Reliance Matrix clients access to Pasito's newly launched AI Benefits Assistant.
Selecting the right benefits and navigating the benefits ecosystem year-round is increasingly difficult for employees. According to LIMRA’s Benefit Employee Attitude Tracker (BEAT) study, more than half of employees are unsure whether supplemental health benefits are even offered by their employer, and fewer than half of those who do have access say they understand them well.1
“Employees need more than basic information on their benefits. They’re looking for an experience tailored to their financial, physical, and mental well-being,” said Stephen Ring, Vice President of Supplemental Benefits Distribution at Reliance Matrix. “Through Pasito, our clients have seen that firsthand. Employees come into open enrollment better informed, and they can see exactly how their Reliance Matrix coverage works alongside their medical plan, and that clarity translates directly into stronger participation and fewer questions to HR.”
This expanded partnership also brings Reliance Matrix clients access to Pasito’s AI Benefits Assistant, a conversational AI agent that answers employee questions, compares plans, and delivers personalized recommendations in plain language year-round. The AI Benefits Assistant reduces administrative work for HR teams while offering always-on 24/7 support for employees. Employers can control the agent’s source documents and information, input custom instructions, and set branded tone and voice. Reliance Matrix clients also have access to Pasito’s platform, which includes automated communications, decision support, benefits guides, and microsites.
“Benefits should be a source of support, not stress,” said Pauline Roteta, CEO and Founder of Pasito. “Our partnership with Reliance Matrix reflects a shared mission: to meet employees where they are and guide them through some of their most important financial decisions, so every employee has the coverage they deserve for themselves and their families.”
The expanded partnership between Pasito and Reliance Matrix builds upon the organizations’ shared growth. To date, Pasito supports Reliance Matrix clients across more than 30 brokerages and 100,000 employees, bringing AI-powered benefits experiences to employees at scale.
For more information, please contact:
Jack Meeker
Head of Marketing, Pasito
jack@pasito.ai
Stephen Ring
VP of Supplemental Benefits Distribution, Reliance Matrix
stephen.ring@reliancematrix.com
About Reliance Matrix
Reliance Matrix delivers employee benefit, absence management, and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the proven innovation of an absence TPA, and the daily commitment of thousands of team members across America. In 2025, Reliance Matrix was named the #1 Absence Management provider in the US (by active clients) for the second consecutive time by Spring Consulting Group. Reliance Matrix is a member of the Tokio Marine Group. Tokio Marine Holdings, Inc., the ultimate holding company of the Tokio Marine Group, is incorporated in Japan and is listed on the Tokyo Stock Exchange. The Tokio Marine Group operates in the property and casualty insurance, reinsurance, and life insurance sectors globally.
About Pasito
Pasito is the AI-native company building the future of employee benefits. Their AI workspace simplifies benefits from proposal to utilization with AI agents trained to understand plans and execute workflows at scale. Pasito supports over 3.8M employees alongside organizations managing over $106B in premiums that operate on Pasito’s platform. Through AI-powered proposal comparisons, benefit guides and microsites, proactive decision support, year-round communications, and conversational benefits assistants, Pasito is rethinking how benefits are designed, delivered, and engaged with every day. For more on Pasito, visit pasito.ai and follow us on LinkedIn.
