How a 2,000-person team passed their non-discrimination test with benefits employees actually used.

When this trades software company failed their non-discrimination test, they needed a more comprehensive solution than just a hcompliance fix. They needed benefits engagement across every demographic. Pasito stepped in as the always-on benefits workspace and delivered a 4× return.

The challenge: a compliance problem rooted in unequal benefits engagement

This 2,000-person trades software company had just failed their non-discrimination test. Pre-tax account participation was skewed toward highly-compensated employees, and the compliance risk wasn't going away on its own. The benefits lead couldn't provide every employee the personalized tax and financial guidance they needed to make confident decisions. Without a scalable solution, the gap was only going to grow.

The solution: personalized education at scale

The company partnered with Pasito to provide personalized benefits guidance across every demographic. Employees got a qualified resource to help them understand which options were optimal for their situation, without HR fielding every question one-on-one. The rollout was simple. Pasito provided all the marketing materials from awareness through sign-up, and when employees reached out about their benefits, HR simply directed them to Pasito.

The result: happier, engaged employees

The company set out to fix a compliance failure and ended up with an engagement story. Participation spread across every demographic instead of concentrating at the top, FSA contributions grew by two-thirds, and the benefits investment returned four times its cost in year one.

Higher pre-tax account engagement across demographics, direct employee and company savings, better compliance metrics, and very happy employees. The engagement reached every part of the company, not just the highly compensated employees whose participation caused the compliance problem in the first place.

That balance is what fixes a failed non-discrimination test. Employees put more into their pre-tax accounts, which lowered their own taxes and the company's payroll taxes at the same time. Employees told HR they felt more comfortable and confident in their elections. Some shared their Pasito experience in company Slack channels and told coworkers to sign up. The company says it's now on track to pass non-discrimination testing with very little extra legwork, and the program returned four times its cost in year one.